The buyer and seller expressly release us from all claims and liabilities, known and unknown, arising in any way from a dispute between the seller and a buyer.
In the event of a dispute between us, the seller will attempt to settle the dispute by engaging in good faith in a process of mediation before commencing arbitration or litigation.
Although we are not a party to the contract between the seller and the buyer introduced via ChamberMarket.ca, we shall remove Products from offer at our discretion if one or more customers or site visitors have a valid complaint against you.
We are under no obligation to monitor or record the activity of any buyer or seller for any purpose, nor do we assume any responsibility to monitor or police Internet-related activities. However, we may do so without notice to you and without giving you a reason.
Receiving A Complaint
A customer’s first step should be to reach out to the vendor to resolve an issue. The Vendor can replace or refund the customer directly if needed. If no resolution is reached by attempting to contact the vendor, the customer can file a formal complaint via the form on Chamber Market
Offensive Content
When a complaint is received for offensive content, the Chamber will investigate and remove the content if needed. After thorough inspection, the chamber is free to re-instate the content if they wish and inform the vendor of the situation.
If a consumer has issues with a product, vendors can issue them a refund. Please keep in mind that the 4.95% transaction fee is not reimbursed on a refund and covered by the vendor.
Go to Dashboard > Manage Business > Orders and Reports. If you can’t find the purchase, ensure that the date range filters are set properly.
Select the drop-down menu on the confirmation number button and select Refund.
Enter any relevant information about the refund.
Amount: The amount that needs to be refunded. You can click on the order number and view the receipt to check the price.
Note: The issue includes Date [Month-Day-Year] and Reason
Out of Stock
Unable to Pick-up
Item not as described
Delivery logistics
When the information is verified, select Process Refund.
Email the vendor if needed and attach the refund receipt.